Military Lifestyle Support Professional

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This certification program is designed to set a consistent and high standard of excellence in support of military and Veteran families.

Participants will;

  • Build a knowledge base of foundational coaching theory, skill, and practice so that they are able to embody a coaching mindset in support of the military and Veteran family community
  • Develop an understanding of the challenges that military and Veteran families face and learn to use techniques, tools, and resources to support productive responses to those life challenges
  • Learn how to manage meaningful and effective client interactions and relationships using enhanced knowledge of human behaviours and domains of wellness
  • Be empowered with and trained to leverage two strategies for expanding their reach and impact 
  • Learn more about themselves and others through personality and emotional intelligence assessments

INTRODUCTION

  • Introductions
  • Defining the Vision
  • Getting Support Through the Program
  • Principles of Adult Learning
  • Learning Styles and Strategies

CODE OF CONDUCT

  • Ethical Guidelines
  • Expectations and Standards for Professional Practice
  • Coaching versus CounsellinG
  • Confidentiality and Appropriate Notetaking 

FIRST CONTACT

  • First Impressions
  • Intake
  • Establishing a Common Understanding
  • Creating a Safe and Supportive Environment
  • Building Trust and Rapport

ASSESSING 

  • Assessing without prejudice
  • Limiting beliefs
  • Active, authentic, and non-verbal listening 
  • Domains of Wellness (Individual and Family)
  • Military Lifestyle Challenges
  • Mass Customization
  • Goal Setting - Outputs versus Outcomes

CLIENT RELATIONSHIP MANAGEMENT

  • Meaningful notetaking
  • Managing progress and follow up
  • Best practices - virtually and in person

PERSONALITIES

  • Key Stressors
  • Core Needs
  • Behaviours
  • Values

EMOTIONAL INTELLIGENCE

  • Self-perception
  • Self-expression
  • Interpersonal
  • Decision Making
  • Stress Management

TRIGGERS

  • Psychological Triggers
  • The Stress Continuum
  • Neurology of Fight/Fight/Freeze Response
  • Social HIJACC Triggers

RESPONDING TO SOMEONE IN CRISIS

  • Defusing

DEALING WITH CHANGE

  • Neuroscience of Change
  • Guiding the Change Process

EXPANDING YOUR IMPACT

  • Planning Group Support 
  • Facilitating Group Support
  • Assessing Impact of Group Support

PROOF OF PERFORMANCE

  • Performance Evaluation Tactics

VIRTUAL DOJO

Realistic role-playing practice leads to a great degree of confidence and refined skills. Dedicated times and minimum requirements are in place for practice opportunities.

CERTIFICATION

Evaluations and check-ins throughout the program, including; quizzes, case studies, group discussions, role plays, assignments and final assessment.

Close

50% Complete

Two Step

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